How to Fix Instagram Reels Not Working or Showing

As one of the fastest-growing social media platform, Instagram has over one billion monthly active users worldwide. With the recent ban on TikTok, Instagram used the opportunity to acquire users who are looking for alternative short video entertaining platform.

instagram reels not working

To take advantage of the situation, Instagram introduced the Reels feature that enables users to shoot a short (approx 15-30 second) video clip using the app’s music catalog, audio, effects, and other creative features to enhance the video quality.

This latest functionality will allow content creators to post short videos in their profile feed that lasts longer than the usual Insta story.

Besides being the most demanding and feature-full app, many users have reported that the sometimes Reels option is not showing or working properly. So they are roaming on the web to get an idea about fixing Reels video not working or showing issues.

If you are one of them who tried almost N number of solutions to resolve it but still face the same error. Then, don’t look further as this blog is for you. In case if you are facing a “no internet connection” error then you can follow the comprehension guide to fix Instagram Reels No Internet Connection.

In this post, iStaunch will show you a complete guide on how to fix the Instagram Reels option not working or showing on Android and iPhone devices.

Sound’s good? Let’s get started.

How to Fix Instagram Reels Not Working or Showing

There could be several reasons why the reels features are not showing or working on your Instagram app. It could be that you haven’t updated your Instagram app in a while or the accumulation of app cache could be yet another reason why Instagram Reels is not working. You can try clearing the app cache (Settings > Apps > Instagram > Storage > Clear cache).

Here’s the different way to fix Instagram Reels not working or showing.

1. Update Instagram App

If you can’t find the Reels option in your Instagram app, you might have forgotten to update the Instagram app. The outdated version of the Instagram app might be the reason why the Reels option is not showing or working. You can update the Instagram app from the Play Store on android and the App Store on iPhone.

Open the Google Play Store or App Store, search for Instagram. Next, select Instagram and tap on the Update button. After the app is updated, open it and go to the search section. Scroll up and down 4-5 times and reels stated shown in the app.

instagram reels not working

Download Reels Feature Enabled App: If you can’t see the Reels option even after the app is updated from Play Store, then Download Instagram Reels Featured App on your phone.

But, if you are still not seeing the Reels feature, then hang tight. This might be happing just because your phone requires an update. So, quickly update your phone by going into your phone’s settings and seeing if there’s an update available. That’s all.

2. Report Problem

If your Instagram is already updated and still Reels not working or showing, then the problem is not in your phone or app versions. This might be happing because your account is not blessed with the reels feature. In this situation, you need to report a problem to Instagram.

Once you raise a complaint about this problem, soon the Instagram technical team will look into this and fix it for you.

Here’s how you can:

  • Open the Instagram app on your phone.
  • Head over to Settings and select Help.
  • Next, tap on the Report a problem.
  • Type Reels not working or showing in the given box.
  • After that, tap on the submit button.
  • That’s it, within 48 hours reels option started showing.
instagram reels not working

You can also type this message: I can’t find the Instagram reels option even after I updated the app to the latest version from Google Play Store. Kindly enable the Reels feature in my Instagram account as soon as possible. Thanks.

3. Join Beta Program

By default, you are using the standard version of Instagram. On the other hand, Beta versions are mostly for tech buffs and developers who are ready to test new cutting-edge innovations.

So, sign up for the Instagram Beta program, and you will get the chance to test the forthcoming function before everyone else. But, let me tell you that this Beta version can be full of bugs. So, join it at your own risk.

For joining the Beta program, follow these steps:

  • Firstly, go to Google Play Store or App Store.
instagram reels not working
  • Now, search for Instagram and tap on it.
instagram reels not working
  • Scroll down and tap the Join button under Join the Beta section.
instagram reels not working
  • For confirmation, click again on Join.
instagram reels not working
  • Next, update the app to use the beta version.
instagram reels not working
  • That’s it, now you will be able to use the Instagram Reels option in a while.

Related: Instagram IP Address Finder – Find IP Address from Instagram

4. Sign In & Out Your Instagram Accounts

If you are using multiple Instagram accounts on the same app, then this method is for you.

Even if you updated & joined the Beta program, you cannot view the Instagram Reels feature. Now, what you can do is try to sign out of your account and then sign in to it once again. That’s it, the problem is solved!

instagram reels not working

Related: How to View Followers of Private Instagram Account

5. Uninstall & Reinstall Instagram App

Despite trying all the methods mentioned above, if Reels is not working showing, chances are a bug has hit your app. But, you don’t need to worry about it, this can be fixed easily. How? Simply uninstall the Instagram app and then reinstall it back again. That’s all!

instagram reels not working

Related: Instagram Email Finder – Find Email Address from Instagram

6. Clear Cache

In some cases, if a temporary cache and data get accumulated over time, then it might clash with the proper functioning of that app. Therefore, it is advised to delete these data from time to time.

In the case of Instagram, your data are stored in the clouds, hence, you wouldn’t lose any data after removing the cache. You will only be logged out of your account, to which you could quickly sign back in and access everything once again.

Here’s how you can:

  • Go to Settings on your Android device.
instagram reels not working
  • Scroll down and head over to Manage Apps.
instagram reels not working
  • Now, search and tap on the Instagram app.
instagram reels not working
  • Hit the Clear Data option.
instagram reels not working
  • Next, click on Clear Cache or All Data option.
instagram reels not working
  • Lastly, click on OK to confirm your request and complete the process.
instagram reels not working

Now, sit back and relax. The Instagram team will fix it soon for you and then you will be able to access this feature once again.

Final Words:

I hope guys, now you can easily fix Instagram reels not working/showing issue on your Android and iPhone devices.

Lastly, we would request you to let us know in the comments which method you decided to go with or if you chose another one entirely.

If we missed any other good solution for this, and you unearth some other trick for this. Then, please be free to comment below so that we can review it and add it to our list.

For further queries or recommendations please contact us.

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Posted by
Dharmesh Donda

iStaunch is written by Dharmesh Donda, an avid Internet geek, IT professional since 2012. Have been in IT industry for more than a decade, and currently doing management and consulting work have taken a plunge into entrepreneurship.