Have you ever tried to sign up on TikTok only to encounter the error message that says “sorry, you are not eligible”? Usually, when you register an account on social media, you get to sign up fairly quickly.
No social platform asks your age. All you need to enter is a unique username and a strong password. Then, you can submit your mobile number or an email for verification.
There you go! Your registration for social media will be completed before you know it. That’s how easy it is for a user to create an account on Instagram, Facebook, and other social sites.
However, TikTok is pretty different from these social networking platforms. To have an account on TikTok, you need to enter your age first.
You can only have your account verified if you meet the minimum age criteria set by TikTok. So, the most common reason why you must be getting an error during registration is that you have entered the wrong age on TikTok. And, TikTok does not consider you qualified for the platform.
If you have also encountered this error, there is a good chance you already have tried different solutions to fix the problem on TikTok. However, when none of the methods works, your last resort is to change your age and try to sign up again.
Before we discuss the steps to fixing these errors, let us walk you through the reason why you are getting this error.
Why do You Get “You’re Not Eligible for TikTok” Error?
TikTok does not allow people under 13 years to create an account on the platform. They do it for safety and privacy purposes. So, you must be above 13 years in order to use TikTok. That explains why children often receive the error message when registering an account on TikTok.
If you have entered the wrong date of birth by mistake or if you are 13 years or younger, you are highly likely to encounter the error message during registration. Here’s the full message you will receive when signing up:
Sorry, looks like you’re not eligible for TikTok… but thanks for checking us out!
The error message is pretty common and the best part is that it can be easily fixed following a few basic steps. Here are the detailed steps for fixing the error.
How to Fix “You’re Not Eligible for TikTok”
First things first, if you are getting the “Sorry, looks like you’re not eligible for TikTok… but thanks for checking us out! message while signing up for TikTok on the mobile app, you may have to switch to its website. In simple words, you need to use the TikTok website to complete the registration process. That’s because it is easier to bypass the error message on a website than your mobile.
Here’s what else you can do:
1. Uninstall and Re-install the App
Though the chances are rare, you might be receiving the error message because of the outdated TikTok version. It doesn’t hurt to uninstall and re-install the app on your mobile. Delete it from your phone and install it again from PlayStore. You could simply update the app if you are using the outdated version.
2. Clear the Cache
- Go to Settings on your phone
- Select “apps”
- Locate “Tiktok”
- Scroll down and tap the “clear data and cache” option
This might help you register an account on TikTok. Then again, it is most likely caused by your age so the only way to fix the error is by entering an appropriate age that passes TikTok’s minimum age criteria.
3. Singup through TikTok Website
Step 1: Open TikTok on Website
For a successful login, we highly recommend you use TikTok’s website. Open your browser and type “tiktok.com”. The reason why we ask you to use your browser for TikTok is that it often helps in bypassing the error easily. Once you have opened the TikTok website, you will see the Login option on the screen. Click on either login or sign in (if you don’t already have an account on TikTok).
Step 2: Click on Sign Up
On the login page, you get an option to register a new account on TikTok using your username and password. For the registration process, you need to follow the instructions on the screen.
Step 3: Choose the Date of Birth Properly
Once you have selected the registration option, you will be given an option for signing up with email, Facebook, and other options.
Make sure that TikTok accepts users below 13 years only. So, it is important that you select your date of birth properly and do not make a mistake here. Once you are done selecting the age, click “Next”.
You can get your account verified either through your phone and email. If you have chosen the phone for TikTok verification, the code will be sent to your mobile number. You have to enter this code to verify the account. Create an account by typing a password (8-20 characters long).
Step 4: Open TikTok and Login
After registration, open the login page, enter your username and password, and hit Login. You will not encounter the error message this time. The easiest way to address this issue is by registering with the eligible date of birth.
While these steps surely work for every user encountering the eligibility error message, you may have to clear the cache in order to get access to your TikTok easily. If you have cleared the cache, make sure you restart your mobile.
So, these were the steps for addressing the Sorry, looks like you’re not eligible for TikTok… but thanks for checking us out! Hope this guide helped you resolve the issue. If you are still experiencing any problems, make sure you uninstall and reinstall the app once again to check if the error is fixed. In addition, do not forget to clear the cache and make necessary updates to the app.