The first social media application used by most of us would be Facebook, right? It is one of the oldest social media applications, which gathered a lot of attention from common people and eventually led to internet culture’s development. However, currently, most of us are not big fans of Facebook. We got familiarized with many new social networks, and Facebook did not top the favorite socials list.
Obviously, some people still cling to Facebook and consider it as their major entertainment source. It is worth noting that the platform is constantly coming up with impressive features to enhance and expand the user base. Moreover, providing a safe and secure user experience is essential to keep the users engaged. To achieve this, every social network like Facebook follows a set of community guidelines. These rules and guidelines will allow the platform to control extreme or toxic actions performed by the user.
With that being said, in today’s blog, we will dig into one of the issues fronted by Facebook users. As you already know, we’re headed to look into – how to fix the “You can’t use this feature at the moment” issue on Facebook. Here is a quick brief about the blog: The next section of the blog will talk about the reasons behind why you’re facing this issue. Moving on, we will discuss what you can do from your end to solve this very issue. We can understand how irritating it can be to face this situation, so without any more fuff, let’s dive into the important part right away.
How to Fix “You can’t use this feature at the moment” on Facebook
If you want to fix this issue, you’re left with two options. Either you can wait patiently until Facebook removes this restriction from your account or report this problem to Facebook by reaching out to them. We are now going to explain how to proceed with the latter option. So, here is how to use the Facebook help center to fix the “You can’t use this feature at the moment” issue.
Step 1: Unlock your smartphone and open Facebook.
Step 2: You will be dropped on the homepage as soon as you open the app. Now at the top right corner, below the messenger icon, you can find the hamburger menu; tap on it.
Step 3: Now, you’ll be directed to the menu tab; there, at the end of the page, you can find the help & support option. Tap on it.
Step 4: Once you do that, a small menu will pop up. There you could find four options. Tap on the report a problem option.
Step 5: Now, you can shake your phone and help Facebook find your issue, or you can simply choose to tap on the continue to report a problem option which is at the end of the menu.
Step 6: Now, you will be asked if you would like to report the problem along with including reports or not. You will be given guidance according to your chosen option, so you need not worry. Now, choose the one which suits your situation.
Step 7: You will be presented with a list and asked to choose the section where you face the issue.
For instance: If you have seen the notice – “You can’t use this feature at the moment” on your feed, then choose the feed option. Or, if you saw the same notice while sending a friend request, choose the friend request option from the list.
Step 8: Once chosen, you will be asked to describe the problem you are facing. Explain your situation in the description box.
Step 9: Once done, you will be asked to attach a screenshot of the issue you’re facing. You can add it by using the add image option.
Step 10: After completing the above steps, tap on the send icon located at the top right corner of your screen.
Now you have to wait for a while for Facebook to look into your issue and get back to you. Many users claimed they got rid of the issue within 24-48 hours of raising the report. So, all you need is patience after reporting the issue.