Unknown Error. Please Restart Your Device and Try Again: PUBG has become an addiction these days. It is a lot more than just a fun game you could play when you are free. There is a good reason why PUBG has gained so much popularity lately.
The developer keeps updating the game and adding new features to the title just to make it more appealing and exciting. There are millions of people playing PUBG across the world and while the game is quite fun to play, you are supposed to have a reliable and strong internet connection to be able to stream the game without any interruption.
The game works well on almost every device, but some people have reported the technical glitches and other common errors they have faced while playing PUBG. These glitches could occur while you start the game. One important thing you must note here is that most of the PUBG-related issues could be resolved just by connecting your device to a strong internet connection.
PUBG users might face a common issue that says “Unknown Error: Please Restart Your Device and Try Again”. The error will have the “Ok” button. You could tap this option to close the game.
In this post, we are going to discuss this issue in detail. Let’s see what the issue is and how it can be fixed.
Fix “Unknown Error. Please Restart Your device and Try Again” on PUBG
1. Delete Ad Blocker App
The reason you might be experiencing this problem when launching PUBG is the “adblocker” app. If you have this app-enabled, disable it right away or consider uninstalling the app from your phone. The ad blocker app can make PUBG behave unexpectedly.
Once you have the app uninstalled, open the game again and see if the problem still exists. If you do not have the ad blocker app, move to the next step.
2. Switch Off Your Device
If you see the error message that says “Restart your device and try again”, do it immediately. Sometimes, the other apps on your phone could be affecting PUBG. The best way to resolve the issue is by switching your device off and then restarting it.
There is a good chance you will be able to launch the game without any interruption after restarting, but if you still experience any issue with the game, jump to the next method.
3. Clear PUBG Cache
Sometimes, clearing the cache of any app could be the easiest way to resolve any issue. And, PUBG is no exception. You could fix a number of issues by clearing the PUBG cache. To clear cache, here’s what you need to do:
- Open settings, Apps
- Locate PUBG from the list
- Select “Storage”
- Select “Clear Storage” and “Clear Cache”
- Start the app again to see if the issue still persists
4. Update the App
Perhaps, you have been using the outdated version of PUBG. As mentioned above, the developers upgrade the app frequently. There is a chance new features might be added to the application every now and then. If that’s the case, consider updating the app. You could delete and then re-install PUBG on your device, as it might be the only way the trick will work.