Why is Dasher Direct Card Not Working?

Do you understand the meaning of the term “door dashing”? DoorDash is a US-based network that links customers to regional and national restaurants for meal and takeout delivery. The company launched the DasherDirect network for its delivery drivers, or dashers, in collaboration with Payfare. The DasherDirect card, which was designed exclusively for Dashers, is now an excellent way to unlock your DoorDash earnings.

why is dasher direct card not working

You may access your DoorDash profits instantly with Dasher Direct cards. Therefore, you may say goodbye to waiting a long time to get your money.

The card also allows dashers outstanding new awards and more flexibility over their income. However, even though DasherDirect is a godsend for DoorDash drivers today, they occasionally run into issues with the card.

Many dashers say that when they try to use their card, it doesn’t work! Have you, too, experienced these difficulties? Let’s explore why such issues occur in the first place.

Why is Dasher direct card not working?

Your Dasher Direct card not working is not unusual; at some point or another, people do make a complaint. But that doesn’t mean you won’t experience headaches if the issue isn’t addressed.

The problem could be brought on by a shortage of cash in your account or surpassing the payment limit. But you’d be aware of that scenario. You will need to look for other causes if they are not the cause of your card’s issues.

So, we think it’s time to identify potential explanations before attempting to address the issue. Let’s look at the possible causes and solutions below.

#1: Your physical card is not activated

The primary and most frequent cause of your Dasher card not working is that you haven’t activated it. You could assume that this is absurd because, after all, who won’t activate their cards? However, it does happen, so check it first.

It usually happens to new cardholders who haven’t used it yet and might not know it. We must, however, warn you that you must physically activate your actual card once you get a hold of it.

Steps to activate your Dasher Direct card:

Step 1: Open the DasherDirect app and log in with your email and password.

If you have used your touch ID for security purposes, use it to open the app.

Step 2: You need to scroll down to the bottom of the page and tap on the More icon at the bottom right.

Step 3: Another page will appear that will have the Manage card option. Tap on it.

Step 4: You will see the Activate Physical Card option here; click on it.

Step 5: Here, you must enter the Last four digits of the card and expiration date as instructed on the screen. Tap on Next.

You have the option the scan QR code instead as well.

Step 6: On the next page, you need to Create a pin. So, create a pin and confirm it by entering it again in the second field.

#2: Pre-authorization related issues

A debit pre-authorization hold is an additional factor that could be causing your Dasher Direct card not to be working right now. You may have faced situations where you needed to make a payment, but it was denied even though you had sufficient money.

Pre-authorization in the context of online payments is more akin to a holding charge put on a customer’s card. Therefore, the payment will not be issued until the transaction between Dasher Direct and the payment service provider has been settled. You won’t be able to access the pre-authorized amount for the duration of this payment hold, which might last up to 30 days.

Therefore, you must make sure you have enough money to pay for the pre-authorization hold.

#3: Are you using the no-fee ATM?

This prepaid debit card is accepted at more than 20,000 ATMs around the nation. So, customers can use it at ATMs that don’t charge fees to withdraw cash using DoorDash. Your Dasher Direct account won’t be charged any fees when you use a no-fee ATM.

If you think you have enough money in your account, but the card isn’t working, it signifies two possibilities. You aren’t using a no-fee ATM, and you don’t have enough cash to cover the fees the machine charges. So, make sure to head to a no-fee ATM to use the card.

In the end

Let’s talk about what we’ve learned today as the blog has come to an end. We talked about why your Dasher Direct card is not working.

We discovered that this problem may have emerged because you haven’t activated the app. After that, we discussed the problems with pre-authorization. Finally, we discussed whether or not you are utilizing a no-fee ATM card.

What specifically went wrong with your card, and did you learn to fix it? Let us know about it in the comments.

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