Why Can’t I See “Last Active” on Facebook Messenger

Just like Whatsapp and other social networking apps, Facebook Messenger allows you to check the last time someone was active on Facebook. This data gives you the details of the user’s last seen when they were last active, and whether theY have checked your latest messages or not.

can’t see last active on facebook messenger

For instance, if someone checked their Facebook Messenger 20 minutes ago, it would be “active 20 m ago”. You must be already familiar with this feature if you have been using Messenger for some time now. You can open the chat with the user and see the active status right below their username.

If you see a green dot right next to their username, it indicates that they are currently online on Facebook. But, what if you open a chat box and see no activity status? You might still be able to see the green dot, but that’s only when they come online. What if the user is not currently active on Facebook Messenger and you can’t see their last seen status as well?

It is important to note that the Last Seen status may not be visible for everyone. You might not be able to see the “last seen” of a user simply because they have disabled it.

So, before we get to how you can fix the “last active” not showing on Facebook Messenger, let’s take a look at the reasons why you are getting this error.

Later, we will take a look at a few easy and effective tips for resolving the issue. So, without further ado, let’s get started.

How to Fix “Last Active” Not Showing on Facebook Messenger

There are a few things you can do to see the last seen status of the user. Depending on the reason why you are unable to see the profile, here are the best ways to resolve the issue.

1. Enable the Active Status

You can try turning the active status on and off a few times to fix the problem. Sometimes, there is a bug that causes the issue, making it difficult for you to check others’ activity status.

Check if your last seen active status is on. That’s because you cannot see someone else’s last seen if you have turned that option off. As mentioned earlier, if you don’t allow others to see your last seen, you cannot see others’ last seen as well. So, you must keep your active status toggled on. Here is how you can do that:

  • Log into your Messenger account if you are not already logged in on the mobile app.
  • Select your Account option.
  • Select “active status”.
  • Turn on the Active Status if it’s turned off. If not, you can turn it off and then on again.

This will fix the issue in most cases. But, if you are still unable to see someone’s last seen, here is what you can do to resolve the problem.

2. Log Out and Log In to Messenger

Try to log in and log out of your Messenger account to see if the error resolves. Sometimes, the problem occurs because of internal issues. So, the best thing you can do is log out of your Facebook and log back in to see if you can see the last seen status of the user.

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Dharmesh Donda

iStaunch is written by Dharmesh Donda, an avid Internet geek, IT professional since 2012. Have been in IT industry for more than a decade, and currently doing management and consulting work have taken a plunge into entrepreneurship.

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