How to Fix “This account is not allowed to use Whatsapp due to spam”

WhatsApp is a significant part of our daily communication, helping us to stay connected with friends, family, and colleagues whenever we want. It is a popular messaging app with which we can send and receive media in the form of messages, photos, videos, and voice notes. However, WhatsApp also has a strict policy against spam. The platform certainly takes its user guidelines seriously to maintain a safe space and environment. If WhatsApp suspects that an account is being used to send spam, it may ban the account.

fix this account is not allowed to use whatsapp due to spam

If you see the error message “This account is not allowed to use WhatsApp due to spam,” it means that your account has been banned by WhatsApp. Occasionally, users may encounter this dreaded message.

In this article, we will determine the reasons why you might be facing this error and help you with tips on how to fix it. Let’s get started!

How to Fix “This account is not allowed to use Whatsapp due to spam”?

Before getting into the solutions part, it’s important to understand the reason for this error. WhatsApp employs a sophisticated algorithm to detect and prevent any kind of spamming or abuse on its platform.

If your account exhibits behavior that resembles spam or violates WhatsApp’s terms of service, you may encounter this error message. Here are some common reasons behind the “This Account Is Not Allowed to Use WhatsApp Due to Spam” error:

Sending Bulk Messages

WhatsApp is designed for personal communication, and sending the same message to multiple contacts or groups in a short period of time can trigger spam alerts.

Using Third-Party Apps

Using unauthorized third-party apps or scripts to automate messaging or other activities on WhatsApp is a violation of its terms of service and can lead to a ban.

Frequent Group Joins and Exits

Frequent joining and exiting of multiple groups in a short time can be seen as suspicious activity and trigger the spam filter.

Excessive Reporting

If multiple users report your account as spam or block you, it can lead to your account being flagged.

Now, let’s explore the steps to resolve the “This Account Is Not Allowed to Use WhatsApp Due to Spam” error.

Solution 1: Wait It Out

The first thing to keep in mind is that WhatsApp may temporarily block your account if it suspects spammy behavior. In many cases, this ban is temporary, and the restriction is lifted after a specific duration. During this time, you can’t use WhatsApp. To resolve this issue, follow these steps:

Wait Patiently: Allow some time to pass, preferably 24-72 hours. This gives WhatsApp’s systems the opportunity to review and potentially lift the ban.

Check for Updates: While waiting, make sure your WhatsApp app is updated to the latest version to avoid any technical issues.

Contact Support (Optional): If the ban persists beyond a reasonable duration, consider contacting WhatsApp support through their help center.

Solution 2: Avoid Bulk Messaging

One of the most common reasons for the spam error is sending bulk messages to multiple contacts or groups in a short time. To avoid this and prevent future bans, follow these guidelines:

Limit Group Messaging: Avoid joining and exiting multiple groups rapidly. This can trigger the spam filter. Message Personalization: If you are sending messages to more than a few contacts, personalizing them instead of sending identical messages can do you good. This will make your messages appear less spammy.

Use Broadcast Lists: On WhatsApp, you have a feature called “Broadcast Lists,” allowing you to send a message to more than a couple of contacts without having to create a group.

This can be a more efficient and spam-resistant way to communicate.

Solution 3: Cease Using Third-Party Apps

Using third-party applications or scripts to automate WhatsApp activities is a direct violation of WhatsApp’s terms of service and can lead to a permanent ban. To avoid this error, follow these steps:

Uninstall Third-Party Apps: If you have any third-party WhatsApp-related apps installed, uninstall them immediately. Revoke Third-Party Access: If you’ve granted access to any third-party apps or services, revoke that access from your WhatsApp account settings.

Enable Two-Step Verification: To add an extra layer of security, enable two-step verification in WhatsApp. This will help protect your account from unauthorized access.

Solution 4: Review and Adjust Account Behavior

Sometimes, unintentional behavior can trigger the spam filter. To prevent this from happening, consider these steps:

Review Your Activity: Take a moment to reflect on your WhatsApp activity. Are there any actions that could be perceived as spammy? Adjust your behavior accordingly.

Avoid Frequent Reporting: Avoid reporting other users as spam unless it’s absolutely necessary. Frequent reporting may lead to the flagging of your account.

Use WhatsApp Responsibly: WhatsApp is a platform for personal communication. Use it in a responsible and considerate manner, respecting the other people’s privacy and boundaries.

Solution 5: Contact WhatsApp Support

If your account remains restricted despite following the above steps, you can contact WhatsApp support for assistance. Here’s how to do it:

Step 1: Go to the WhatsApp Help Center website (

Step 2: Scroll down and select Contact us.

Step 3: Fill the details in the form and describe the issue you’re facing. Be clear and concise in your description.

Step 4: WhatsApp support will review your request and respond via email. Have patience as you go about this, as it may take some time for them to investigate and resolve the issue.

Solution 6: Create a New WhatsApp Account (Last Resort)

If all else fails and your account remains permanently banned, you may have to create a new WhatsApp account. However, know that with this, you will lose all your chat history and contacts associated with the banned account. Here’s how to create a new account:

Uninstall WhatsApp: Start by uninstalling the WhatsApp app from your device. Reinstall WhatsApp: Reinstall WhatsApp from your device’s app store.

Set Up a New Account: Follow the on-screen prompts to set up a new WhatsApp account. You will be required to have a new phone number for this.

Notify Contacts: Let your contacts know about your new WhatsApp account, as your old one will remain inaccessible.

Encountering the “This Account Is Not Allowed to Use WhatsApp Due to Spam” error can be frustrating, but it’s essential to understand that WhatsApp implements these measures to maintain a safe and spam-free environment for its users.

By following the solutions and guidelines outlined in this article, you can work towards resolving the issue and ensuring that your WhatsApp usage adheres to the platform’s policies.

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