Snapchat is popular, and nobody is here to deny this claim. The number of daily app downloads and active users is staggering. Despite its humble beginnings, the app became popular when young people and celebrities began actively utilizing it. This social media app cemented its position in the social media industry, and its unique features never fail to wow users.
It offers a variety of filters to dabble with, along with disappearing pictures and chats. Additionally, the app is the creator of the story feature, which has gained popularity among both users and other social media apps.
The app is indeed popular, but that doesn’t mean it doesn’t face glitches or troubles that, in fact, annoy users too. We’ll talk about the most recent issue with the app, in which users aren’t able to view the profile view history feature on their account. Let’s solve this puzzle and figure out how to fix the issue as soon as we can.
How to Fix Profile View History Not Showing on TikTok
Every feature a social networking platform introduces receives praise and criticism, correct? The TikTok profile view history feature is one of the features that returned to the app in 2021 after going offline for unspecified reasons. We may also say the same about this platform feature.
While a large portion of the app’s users embraced the feature, many others criticized it for violating their privacy. You may use this feature to see who has visited your profile in the last 30 days, as you would have guessed.
So, people on the app can wave goodbye to stalking people discreetly with this feature. But the feature is not intended to cause any uneasiness among the TikTok community. You can both enable and disable the feature if you choose.
You can now see that this Snapchat feature is optional, and no one is pressuring you to use it. But TikTok cites two main reasons why you might not be able to see this feature.
To begin with, in order to use this feature, you must be at least 16 years old. Second, you can only access this feature if you have fewer than 5000 followers on your TikTok account.
Therefore, you won’t see the feature on your TikTok account if you don’t match both requirements or even just one. Anyway, we are clear on the potential causes of your inability to view the profile view history feature. So, let us take a glance at the workable fixes below.
Fix 1: Contacting the TikTok support team
Why not ask TikTok for guidance if you are unable to view the profile view history feature even though you meet all the requirements we discussed? TikTok offers its consumers a handy way to get in touch with the assistants. Let’s talk about each one separately to determine how to proceed with this process.
Via report a problem on the official TikTok app:
Step 1: Run the TikTok app on your phone.
Step 2: A Me icon should be positioned at the bottom right corner of the screen. Tap on it.
Step 3: Tap on the three-dot/hamburger icon when you land on your profile page. It should be present on the upper right side.
Step 4: Select the Settings and privacy page; you need to scroll down to Support and tap on Report a problem.
Step 5: Keep following the onscreen instructions and select the suitable category.
Step 6: Do you see a Is your problem resolved? button. Hit the No button and opt for the Need more help in the next steps?
Step 7: Explain TikTok your problem in the feedback field.
Via feedback form:
Step 1: Head to the TikTok feedback form and input your Contact information.
Step 2: Follow the onscreen instructions, and enter your email and username (optional).
Step 3: Choose a Topic and select Change account information.
Step 4: In the subtopic field, you must choose other.
In the end, you must brief the TikTok support team about the problem and hit the submit button.
Fix 2: Signing up for a new TikTok account
The good news is that TikTok enables you to run multiple accounts on a single device. You can always open a new account if the TikTok team doesn’t answer your questions or resolve your problems for some reason. This second account is also a brilliant choice if you accidentally entered the wrong age or need fewer app followers to qualify for this feature.
Let us now explain how to sign up for a second TikTok account.
Step 1: On TikTok, locate your profile icon labeled Me. Click on it once found.
Step 2: Look at your username at the top and tap on the dropdown menu.
Step 3: Is a switch account option visible to you? Tap the Add account option and read and follow the onscreen instruction to register a second account.
Step 1: Go to the three-dot/hamburger icon on your profile page and opt for settings and privacy.
Step 2: Navigate to the login category and choose switch account.
Step 3: Go for Add account, and you will land on the Sign up for TikTok page/tab.
Now follow the instructions as directed by TikTok and enter your phone or email and birthdate.
Step 4: You should enter your phone number to get a code and enter it to activate your account.
Fix 3: Updating your TikTok account
The profile view history feature was introduced in some regions before it started to expand globally. So, if you don’t see the feature, perhaps you are still running the old version of TikTok, and it needs an update.
So, you must go to the Google Play Store (Android)or App store (iOS) to check for the latest available updates. If you enter TikTok in the field and see an update option, you must tap on it and update your app. Now go back to TikTok to see if the option is visible to you or not.
In the end
We have reached the end of our blog. We discussed how to fix the profile view history not showing on TikTok.
We identified the possible explanations for why you might not see the option in your account. We then discussed how to resolve the problem by contacting the TikTok support team via two distinct methods. We also talked about using a separate account to resolve the problem.
So, were you able to resolve the problem that had surfaced with the fixes we advised? Please share your responses in the section below.