What do you use TikTok for? As much as TikTok is popular around the world, it is not known for being a well-rounded social media platform. After all, you cannot do many things on the platform except watch short videos or create them. Now, whether you want to create those entertaining short videos on the platform or watch videos posted by others, you would be interested to know if someone visits your profile, wouldn’t you?
Be it TikTok or any other social media platform, and everyone likes to know who views their account and when. Unfortunately, most leading social media platforms do not allow users to view who views their profile. But thankfully, it seems that TikTok is not one of those platforms.
To its users’ delight, TikTok introduced the Profile View Eye icon a few months ago. The feature lets users see who visited their profile in the past few days. Seems interesting? Well, many users are not finding the feature interesting at all. And that’s not because they don’t like knowing who viewed their profile, but because they cannot see the icon in the first place!
If you are such a user, who wants to know why you haven’t got the feature, or why the feature disappeared from your account, we got your back. Stay with us as we discuss the reason behind this issue and how to fix it ASAP.
The Profile Views icon – what can it do?
The Profile Views icon or the Eye icon– whatever you like to call it– is a recent addition to TikTok, added to the app earlier in 2022. The icon is an interesting feature that lets you know who has viewed your profile recently.
To be precise, this feature can show you a list of TikTok users who have visited your profile in the past 30 days. However, some important things should be noted about this feature.
Firstly, the feature is not turned on by default. As soon as the icon has appeared on your profile page, you need to tap on it and turn it on. Once you enable it, you can view your profile viewers by tapping on the icon. However, there are a couple of catches.
Not everyone who views your profile will be visible. Only the viewers who have enabled the Eye icon on their accounts will appear on your profile viewers list. You won’t be able to see users who don’t have this feature or those who haven’t turned it on for their accounts.
This also means that once you enable the Profile Views feature for your TikTok account, you will also appear as a profile viewer on the accounts of users who have also enabled this feature.
Lastly, only you can see your profile views and disable the feature at any time. But, of course, you don’t want to disable the feature right now, do you? Let’s jump into the main topic of this blog and tell you how you can get the Profile Views Eye icon on your account.
How to Fix Missing Eye Profile View on TikTok
The Profile View icon is quite helpful; therefore, we know how it might feel not to have the feature when most others are already taking advantage of it. But the questions are, why don’t you have this feature, and how can you bring it to your account?
The answer to the former question triggers the latter question. So, let’s look at the common reasons and the possible solutions. There are mainly three possible reasons why this feature might not appear in your account.
Reason 1: You are not eligible for the feature
If you can’t see the profile views feature on TikTok, it is most likely because you are not eligible for the feature. TikTok has explicitly mentioned in one of its Support Center articles that this feature is only for TikTok users who are at least 16 years old and have fewer than 5000 followers in their accounts.
Solution: Wait till you grow up
If you are less than 16, you need to wait a few years to avail yourself of this feature on TikTok. If you have more than 5000 followers on your account, you cannot do much. The feature is not as important as your followers, is it?
Reason 2: Your app is not up to date
Another common reason behind the absence of the Profile Views icon is that your TikTok app is not up to date. Keeping your app up to date is always recommended on a regular basis so that you don’t miss out on such new features and also keep your app free of bugs.
If your app is not updated, you might not get new features like the Eye icon in your account.
Solution: Update your app
You can simply update your TikTok from the Play Store. But to eliminate the possibility of any other technical glitches, we suggest you uninstall your app and install the latest version from the Play Store.
Reason 3: It seems to be a technical glitch
If the above two cases don’t apply to you, it is likely due to a technical glitch in TikTok. Glitches and bugs can creep into an app despite updates and enhancements and interfere with the app’s working or some specific features, such as Profile View.
Solution: Report the issue to TikTok
If you think the Profile Views Eye icon is not present on your app due to a technical bug, you can report the issue to TikTok’s support team right from the TikTok app on your phone.
Here’s how you can report a bug to TikTok.
How to report a bug to TikTok
If you are facing issues regarding the missing Eye icon or any other problem on TikTok, you can report the issue to TikTok’s technical team so they can look into your matter and provide a solution, if possible.
Follow these steps to report this issue to TikTok:
Step 1: Open TikTok and log into your account.
Step 2: Head to your profilepage by tapping on the Profile icon at the bottom-right corner.
Step 3: Tap on the three parallel lines in the top-right corner of the profile page and select Settings and Privacy.
Step 4: Scroll down through the Settings and privacy page and select Report a Problem.
Step 5: Choose the category of Account and profile and then select the option Profile page. Then tap on Others.
Step 6: Tap on “Need more help?” at the bottom of the next screen to describe your issue.
Step 7: Describe your issue in a few words, and tap on the Report button. Your issue will be reported.
In the end
The Profile View Eye icon on TikTok can help you see your profile views history right from your profile screen on the TikTok app. But if the icon is not present at the top of your profile screen, as usual, it can be quite confusing and a bit frustrating too.
While the most common reason for not having the icon on your profile page is that you are not eligible for the feature due to your age or number of followers, several other less common reasons, which we have discussed above, can be behind this issue.
Follow the methods mentioned in the blog and see if the Eye icon appears in your account. Let us know which method solved the issue for you and which ones didn’t.