How to Use Internet During Call on Android

Does your phone’s internet connection snap whenever you receive or make a call and only come back after the call ends? If yes, you are precisely where you should be. Suppose you are on a call with your friend, and while on call, the friend sends you a funny meme on WhatsApp and asks you to check it out. Telling your friend that you cannot view the meme on-call can seem a bit awkward. 

use internet while on call

A more serious situation can occur when you are making a financial transaction online and the connection breaks due to an incoming call. The transaction can get stuck. The list of such situations can go on and on.

Therefore, not being unable to use data and calls simultaneously is a big problem. Don’t worry. We have come up with several ways to help you fix this issue so you can use the internet without interruptions. Read on to find the solutions.

How to Use Internet During Call on Android

To be able or unable to use data during calls depends on your phone and network connection. These two factors are intrinsically connected and affect how you use the internet and calls.

Before trying to find the solutions, let’s first get acquainted with the existing limitations that might prevent you from using the internet during calls. You can directly read the part that’s relevant to you and skip the others.

4G and above

4G networks are the most widely used nowadays. Apart from giving you a superior internet connection and faster downloads and streams, a 4G internet connection can also significantly enhance your calling experience. 4G uses VoLTE connection to use data using calls so that your calls are also transmitted via the fast 4G internet speed.

However, like on 3G, you cannot use data using one SIM and simultaneously converse on calls with the other SIM. If you make or receive a call using one SIM while using the internet with the second SIM, your internet connection will also switch to the calling SIM.

For VoLTE to work for you, both your network provider and phone must support VoLTE. If any of them don’t support this feature, you might not be able to use data during calls.

If you have a 4G phone, follow these steps to know if your phone supports VoLTE.

Step 1: Open your phone’s Settings.

Step 2: Scroll to the bottom and go to About Phone. ( In some models, you can see My Phone instead of About Phone.)

Step 3: You will see several options. Select SIM Card Status.

For some Samsung models (M series, F series, or A series phones), you will not see SIM card status directly in the About Phone section. Go to Status Information and then select SIM Card status at the top.

Step 4: Check the value under Mobile Voice Network Type in the SIM Card status section. If the value is 4G or LTE, your phone supports VoLTE.

If you cannot use data during calls even when your phone supports VoLTE, the problem most likely lies with your network provider or SIM card.

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Dharmesh Donda

iStaunch is written by Dharmesh Donda, an avid Internet geek, IT professional since 2012. Have been in IT industry for more than a decade, and currently doing management and consulting work have taken a plunge into entrepreneurship.

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