What’s the best feature of Snapchat? Well, we are sure we will get different answers from our readers because the platform gives us many reasons to love it. After all, there’s a reason why Snapchat has become one of the most celebrated apps. But we have our favorite feature, and we are sure most of you will agree. The pioneer of the story feature, Snapchat has a plethora of ways for you to add friends. It is like no one can escape your eye if you look right.
The problem, however, comes when the app starts acting unusually on occasion. Read on to see why Snapchat keeps loading when you add friends.
Why Does Snapchat Keep Loading When I Add Friends?
Is your Snapchat stuck on loading when you add friends? Seeing the loading circle is annoying, so you want to get rid of it as soon as possible. The issue is, though, why does the error happen on your phone?
There isn’t a clear explanation for why Snapchat keeps loading when you add contacts because there are many possible causes. See the recommendations below to check them out.
Reason 1: A laggy and unreliable internet connection
Internet connectivity issues are a typical problem if Snapchat keeps loading while adding friends. An unstable internet connection makes it difficult to use the platform effectively. So, you need to make sure your connection is steady.
If that is obvious, you can check to see if your wifi or cellular data plan has expired or if your data has run out. Purchase a data or wifi package accordingly, and wait until the internet is stable.
Reason 2: Snapchat was unable to communicate with the servers
The app may find it difficult to contact its servers. The app may be down, so you should confirm with nearby users to see if that’s the case.
You can also check the stories and trending areas of various social media and instant messaging applications to confirm if it is down. Patiently wait for the servers to be operational once more in this situation.
Reason 3: An outdated app
Any out-of-date app will cause more damage than good. And we think this is one of the issues causing your app to keep loading while adding friends.
Always remember that an outdated version of Snapchat might contain flaws that lead to this error. Download the most recent software update to solve the issue now.
Do you know how to run platform-specific app updates? We’ll explain how to do it below.
Steps to install a Snapchat app update:
Step 1: Opt for the Google play store (Andriod) or App Store (iOS).
Step 2: Enter the keyword Snapchat on the search bar at the top of the page.
Step 3: Now go to the update button and tap on it to let the app download successfully.
Reason 4: In-app bugs
In-app bugs bring more issues with applications than all other issues combined. Therefore, we advise you against dismissing them. Cleaning your cookies is something we advise because it might be advantageous for you.
In our opinion, they could also be a factor in your app’s inability to add friends to the network. Refer to the step-by-step instructions for clearing the app cache.
Steps to clear app cache:
Step 1: Open Settings on your phone. It is usually represented by the gear icon, so tap on it.
Step 2: You should click on Apps next and choose Manage apps on the next page.
Step 3: Select Snapchat from the list of apps. You can use the search bar to look for the app.
Step 4: Go to the Clear data option and tap on the option that reads Clear cache.
Step 5: Finally, click on ok to confirm.
That’s it; you have successfully cleared the app’s cache.