Why Does Instagram Keep Saying i have an Unread Message When There is No Message to Open?

Instagram is the hub of social media influencers, content creators, celebrities, Gen Z, and everything trending. If you’re looking to start anything of your own: a small business or creating content that has been your passion, this is where you start. Along the way, you’ll see, you’ll learn, and you’ll reinvent. If we had to describe it simply, Instagram is the LA of the internet. No, it’s not all sunshine and rainbows. But if you work hard and have what it takes, the world is yours for the taking.

Your goals don’t have to be quite as grand: maybe you’re just taking your first step into social media or connecting with strangers. Although it might not mean much to others, your goal needs to have value for you. So if all you want is to socialize, then Instagram will be more than happy to help you out!

So, as you can see, there’s not much that you’ll yearn for on Instagram: you’ll get most of it. In exchange, however, it is possible that you might have to deal with the occasional bug and glitch. It’s possible that sometimes the pages won’t load, or you can’t see a particular post.

It might feel infuriating when happening to you, but isn’t that reasonable? After all, Instagram has more than two billion monthly active users: that’s a lot of people, even for a big tech company. Moreover, at the end of the day, those working at Instagram are also humans, right?

Don’t worry; we aren’t asking you to swallow your grievances. That only leads to a bottling up of resentment over time. What we’re asking is to employ the most commonplace hacks or to ask for the professional help from Instagram support. Pretty simple, right?

Today’s blog will discuss why Instagram keeps showing an unread message indicator, even though you don’t have one.

Why Does Instagram Keep Saying i have an Unread Message When There is No Message to Open?

Let’s get straight to the crux of the issue: why is it that Instagram shows you that you have one new message even when you don’t? Well, the simplest answer is: it’s a technical issue. It doesn’t mean one of the DMs you’ve received is hidden.

We know how disappointing it can be when you jump into your DMs expecting messages but getting nada. But unfortunately, we can’t control what others do or what happens around us, but only our reaction to it.

So, if you have been facing this issue for some time now, today is the day you say goodbye to it! We’re going to discuss exactly how you can fix a glitch that’s making it look like you have unread DMs on Instagram.

Check your internet connection.

So, as is obvious, the Instagram app is not functioning well on your device. The most probable reason behind this is an unsteady internet connection, and it’s also the easiest box to check on this list.

Check the stability of your internet connection. If you’ve connected to the internet using mobile data, switching to a Wi-Fi connection might just work.

Close and reopen the Instagram app on your smartphone.

The Instagram app needs a break occasionally, too, so it’s best to provide that before it has to beg for it like this. Closing and reopening the app might do the trick, but it’s not the ultimate break.

You can try logging out and back into your Instagram account to check if the mistake has been fixed. Uninstalling and reinstalling Instagram on your phone has also been said to work in many cases.

Lastly, if these methods provide to be inefficient, it’s possible that your device is to blame. Log in from a different device and check if the issue persists.

Clear Instagram cached data on your smartphone.

None of us are tech geeks, so we often forget to check what has been right before us all along. All apps create cached data, which gets accumulated over time as you use it. If you don’t clear it routinely, it’s possible that it might interrupt the app’s normal functioning.

If you haven’t ever cleared cached data, it’s a simpl4 process, and it could very well be the solution to your problem. On all smartphones, there is an option called App Settings in the Settings app.

When you go there and choose Instagram, you’ll see much information about the app, its storage, and its usage. Find the cached data, clear it, and you’re all set.

Contact Instagram tech support.

If none of these methods have worked for you so far, which is slightly unlikely, don’t worry; we aren’t hanging you out to dry. However, we will admit that it looks like the situation should now be passed on for professional help.

Instagram has a group of trained professionals equipped to deal with this sort of thing. To contact Instagram’s support team, there’s a cool thing you have to do. So, do you notice how, when something doesn’t seem to be working, people start shaking it in frustration? Well, Instagram has used it to its advantage.

Go to your DMs tab and shake your phone up and down a few times. You’ll see a pop-up asking you Did something go wrong? with a blue Report a problem button under it.

All you need to do then is explain your problem to Instagram in as much depth as possible, and it will be resolved soon!


Instagram is an amazing platform, right from its vocal support towards social causes down to every functional feature we rely on almost unconsciously. However, that doesn’t mean Instagram doesn’t need a little rest occasionally, are we right?

If Instagram indicates that you have unread messages in your DMs when you know that you don’t, it’s probably a technical glitch. On a platform with nearly two billion users logging in at the same time, you can’t expect things to go smoothly all the time, can you?

Well, don’t worry: we are equipped to help you with your issue using the most commonplace hacks and tricks. These can fix just about any glitch or bug as long as it’s not part of a bigger problem.

If our blog has been of any help to you, do let us know in the comments section below!

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