Popular social media platforms are jam-packed with content that never lets us hit boredom. Familiar platforms like Instagram, Twitter, and Facebook are now creating many opportunities for content creators who are the prime source to keep the medium engaged and crowded.
We take a five-minute break from work, opening Instagram to relax; we scroll the feed and reels, and there, your sweet five-minute break extends to an hour. You are not alone in this. We’re all in the same boat.
Whenever social media that we are quite addicted to malfunctions or has a bug, we, the social media geeks, get more irritated than ever, right? When the applications don’t work properly, we constantly search for how we could fix the issue. Instagram is no stranger to bugs and errors. Users face different issues on Instagram; however, the app is constantly developing to improve the user experience.
You might have guessed what it is we are going to cover in today’s blog. We are going to unwrap the issue – “Sorry, we couldn’t log you in” on Instagram. The blog will start addressing the reasons behind the issues, then provide you with solutions for fixing this issue.
Shall we proceed? Here it goes.
How to Fix Sorry We Couldn’t Log You In Instagram
Now you might have an idea about what is causing this issue, and you expect a solution for it right now. We get it; no worries, this section is aimed to thoroughly educate you about the ways you can opt to rectify this issue.
1. Use Your Other Instagram Account to Log In
Most Instagram users who faced this issue have used the following approach and got rid of the login issue within a few seconds. This is also the most recommended and reliable way to troubleshoot the issue. However, in order to use this method, you got to have two or more Instagram accounts. So, make sure you own another account. Here is how to use your other account to log in to your different Instagram accounts.
Step 1: Go to the menu tab of your smartphone and tap on the Instagram application to open it.
Step 2: Now, you might have already signed in to your existing account. In that case, you will land on your homepage.
Step 3: Now tap on the profile icon located at the bottom right corner of your screen. You will be directed to the profile page now.
Step 4: There, you can find the hamburger icon at the top right corner; tap on it.
Step 5: A menu will slide from below. In that menu, tap on the Settings option.
Step 6: Once you land on the settings page, scroll to the extreme bottom. You can find the Logins section. There you have to choose the add or switch accounts option.
Step 7: If you’ve already logged in to many accounts, a new menu will slide; there, you have to tap on the last option, which is the add account option.
Step 8: Now, enter in the credentials of the Instagram account that you want to log in to.
If you could log in to your Instagram account, then YAY, you solved your issue. However, if you can’t, need not worry; we still have some other methods for you to try.
2. Uninstall and Reinstall Instagram App
Your next best solution is to uninstall and reinstall Instagram on your device. By doing this, the existing bug and errors could be eradicated. We might have done this for other applications whenever they are malfunctioning. As this might cut down the small issues taking place between the app and the device, it is worth giving this a shot.
3. Clear Instagram Cache
If the previously mentioned ways did not troubleshoot the problem, you can attempt to clear the application’s cache. By clearing the cache, you could enhance the performance of the application and can trash out unnecessary data. Some of us might never have done this unless and until we face any similar bugs and issues. If you haven’t done this prior, here is how to clear the cache:
Step 1: Unlock your mobile phone and go to the settings options of the device.
Step 2: In this settings tab, under more settings, find the app manager option. Once you find it tap on it.