How to Fix “Please enter a valid phone number” on Snapchat

Snapchat is a great place for hanging out with friends online. Unlike other platforms that provide a plethora of wide-ranging services to its users, Snapchat continues to keep its features largely limited, focusing only on the basic functionalities, including chats, snaps, and stories. Had it been any other platform, the lack of features would have cost the app strong popularity and a large user base.

fix please enter a valid phone number on snapchat

But when it comes to Snapchat, these limitations have made it as popular as other social media apps with more functionalities. What makes Snapchat so different yet so successful?

In the rest of this blog, we will discuss the reasons that might cause this error and how you can eliminate it.

How to Fix “Please enter a valid phone number” on Snapchat

When you enter your account credentials and tap on the Log In button on Snapchat, you expect to see the familiar Snapchat interface– the Camera tab showing you your face in one of those snappy filters and the various other options available on the screen.

But on some occasions that will be the subject of our discussion, you will be welcomed by an error message instead of the Snapchat Camera tab. This error message, which says, “Please enter a valid phone number,” does not do much to help you except tell you that you have not entered a valid phone number.

What can you do now?

If you get this error message while logging into your Snapchat account, it is usually due to one of these reasons:

Reason 1: You have entered an incorrect phone number

You might have already checked your phone number before coming to this blog. But our job is to tell you all the possible reasons behind this error. So, ensure you have entered the correct phone number in the desired space. Any extra space or number can cause this error.

What you should do:

Check for any unnecessary spaces before, after, or between the digits. If you are in India, make sure that your number is ten digits long and contains no space except one in the middle. Similarly, you can check for the validity of your phone number based on your country or region.

Reason 2: The country code is incorrect

If you have entered the correct phone number and still see this error, you should look at the country code specified beside the phone number space. We usually don’t pay attention to this code as Snapchat automatically detects it using our IP address. However, due to some technical issues, or if you are using a VPN, the country code can be set incorrectly, causing the error message to appear.

What you should do:

Of course, you need to select the correct country code. Tap on the pre-selected country code to view a list of codes. Search your country using the search bar, and select the correct code from the list. Then enter your correct phone number and password. Hit the Log In button to sign into your account.

Reason 3: There’s a technical glitch

What? You have entered the correct mobile number and set the correct country code, and are you still seeing this error? If this is the case, we are left with two possibilities: a technical issue or a hacked account. We’ll talk about the technical problem first.

Several technical problems, such as a bug in the app, a recent update gone wrong, and even network connection issues, can sometimes cause this error.

What you should do:

If you think a technical problem is behind this error, you can do the following:

1. Disconnect your connection and connect again. Turn on Flight Mode, wait a minute, and turn it off once more. Connect to your wifi or data connection again and see if the issue persists.

2. Clear Snapchat’s data. To do this, go to Settings→Apps. Find and select Snapchat from the list. Go to the app’s Storage and clear the data. Your personal information, such as messages or photos, won’t be deleted.

fix please enter a valid phone number on snapchat

3. If the above two ways don’t work, uninstall and reinstall Snapchat. This way, you will not only clear the app data and reset the app’s settings but also download the latest version from the Play Store.

fix please enter a valid phone number on snapchat

Reason 4: Your account has been hacked

This is the last and most serious possibility of why you might be seeing the “Please enter a valid phone number” error on Snapchat. If someone has found your username and password and infiltrated your account, they can also change your mobile number and email address easily.

When this happens, Snapchat will no longer recognize your phone number as it is no longer connected to your account.

What you should do:

If your Snapchat account has been compromised, you must report the matter to Snapchat as soon as possible.

Step 1: Go to https://support.snapchat.com and tap on the Contact Us button.

fix please enter a valid phone number on snapchat

Step 2: Select the first option from the list.

fix please enter a valid phone number on snapchat

Step 3: Scroll down and enter your account username, email address, and mobile number. Describe your problem in detail, providing every piece of information you think is important. Mention the error message as well. But don’t share any passwords with anyone.

fix please enter a valid phone number on snapchat

Step 4: Tap on the Send button. The report will be sent. You will receive further communication in the email you provided.

fix please enter a valid phone number on snapchat

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