How to Fix “This Experience Is Restricted By Your Parental Controls Allowed Experiences Setting” on Roblox

Roblox is a hugely popular online gaming platform that provides a creative and entertaining environment for millions of users worldwide. However, Roblox also takes user safety and parental controls seriously, aiming to ensure that children have a safe and age-appropriate gaming experience.

fix this experience is restricted by your parental controls allowed experiences setting on roblox

To achieve this, Roblox has implemented a system of parental controls that allows parents to restrict certain experiences and content for their children. One common issue that arises is the message, “This experience is restricted by your Parental Controls Allowed Experiences setting,” which can be frustrating for both parents and kids.

In this article, we’ll explore what causes this message to appear and how to fix it, ensuring a smooth and enjoyable gaming experience for everyone. Let’s get started!

How to Fix “This Experience Is Restricted By Your Parental Controls Allowed Experiences Setting” on Roblox?

Roblox allows users to create and play games effectively. However, the platform also has parental controls that can restrict the types of experiences that users can join.

Suppose you are trying to join an experience and you receive the error message “This experience is restricted by your parental controls allowed experiences setting.” In that case, there are a few things you can do to fix the problem.

Before diving into the solution, it’s essential to understand how parental controls work on Roblox. These controls are designed to empower parents or guardians to regulate their child’s access to content that might not be suitable for their age or preferences.

There are two primary settings within parental controls: “Account Restrictions” and “Privacy Settings.”

Account Restrictions

Account Restrictions allow parents to set certain limitations on their child’s Roblox account. These restrictions can be adjusted to allow or disallow particular types of games, chat, and interactions.

When you encounter the message, “This experience is restricted by your Parental Controls Allowed Experiences setting,” it means that the game or experience you’re trying to access is restricted according to these settings.

Privacy Settings

Privacy settings, on the other hand, control who can interact with your child on Roblox. These settings include options for who can follow your child, send them messages, or join their games.

While privacy settings may not directly cause the “restricted experience” message, they play a crucial role in maintaining a safe environment for your child.

Why does the message appear?

The message, “This experience is restricted by your Parental Controls Allowed Experiences setting,” typically appears when the game or experience you’re trying to join falls under the restrictions set in the Account Restrictions section of parental controls.

Roblox uses a combination of content ratings, community guidelines, and user reports to categorize and restrict experiences. There are several reasons why a specific game or experience might be restricted:


Some games on Roblox are designed for older audiences and may contain content that is not suitable for children. Parental controls are designed to prevent children from accessing these games.

Inappropriate Content

Roblox has a strict policy against inappropriate or offensive content. If a user-generated game or experience is found to violate these guidelines, it may be restricted.

User Reports

If a game or experience receives multiple user reports for inappropriate content or behavior, it can result in restrictions or removal.

Content Ratings

Roblox assigns content ratings to experiences, similar to how movies and video games are rated. Parental controls can restrict access to experiences based on these ratings.

Now that we understand why the “This experience is restricted by your Parental Controls Allowed Experiences setting” message appears let’s explore how to fix this issue. Depending on the specific cause, there are several steps you can take:

Adjust Account Restrictions

Step 1: Start by logging in to the Roblox account associated with the parent or guardian.

Step 2: Navigate to the Settings menu and select “Security.” Under “Account Info,” you’ll find “Parental Controls.” Click on it.

Step 3: Here, you can review and adjust the settings related to account restrictions. If you’re encountering the restricted experience message, consider relaxing some of these restrictions to allow access to the desired game or experience.

Step 4: After making the necessary adjustments, don’t forget to save your changes. This will update the settings for the child’s account accordingly.

Check Content Ratings

If a particular game is showing the restricted message, visit its page on the Roblox website or app. Look for the content ratings assigned to the game. These ratings provide insights into the type of content the game contains.

Based on the content ratings, you may need to adjust your parental controls to allow access to games with higher ratings. For example, if the game is rated “13+,” ensure that your parental controls permit access to games in that category.

Review User Reports

If you believe a game or experience has been wrongly restricted due to user reports, you can contact Roblox Support. Explain the situation and provide details about the specific experience in question. Roblox has an appeal process for users who feel their game has been unfairly restricted. You can follow this process to have the restriction reviewed.

Monitor and Educate

It’s important to regularly monitor your child’s Roblox activity. Keep an eye on the games they are playing and the interactions they have with other players.

Take the opportunity to educate your child about the importance of responsible gaming and online behavior. Teach them to recognize and report inappropriate content or behavior.

Clear your Roblox cache

Sometimes, the problem may be caused by a corrupted Roblox cache. To clear your Roblox cache, follow these steps:

Step 1: Close the Roblox app or browser window.

Step 2: Open a file explorer window and navigate to the following folder:

Windows: %appdata%\Roblox

Mac: ~/Library/Application Support/Roblox

Step 3: Delete the Cache folder.

Step 4: Open the Roblox app or browser window again.

This should clear the corrupted cache and fix the problem.

Contact Roblox support

If you have tried all of the above steps and you are still getting the error message, you can contact Roblox support for help.

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