People who receive a lot of voicemails may find that they end up getting a notice indicating that their voicemail is full.
When your voicemail is full for this reason, it can be annoying but there is an easy fix, simply delete some old voicemails that you no longer need and you’re done. You’ll be receiving voicemails again in no time!
However, for some people, this is not the case after all; in fact, sometimes you might only have a few voicemails saved in your iPhone, and yet you still get this warning.
But what do you do to fix the problem in these cases? If your iPhone says that Voicemail is full but it is not, then how can you fix the problem?
Also Read: How to View iPhone Call History
What Should I Do When iPhone Say Mailbox Is Full
There are a few possible reasons for your iPhone saying that the voicemail inbox is full when it actually isn’t.
The most common DIY solutions for this issue are shown below, so that you can go back to normal as soon as possible. After all, no one wants to miss out on those important voicemail messages.
Method 1: Check the iOS Version
One of the most common reasons for a person’s iPhone voicemail inbox to be showing as being full is because they are running the wrong version of iOS.
iOS is the Apple operating system that all iPhones and Apple products are run on; in essence, it is the framework that controls the operations of the device.
If you are not running the most up to date version of iOS, this could be the reason that your mobile is not properly showing your voicemails.
As such, this should always be your first thing to check when trying to work out if your voicemail is playing up. To do this, simply head to your phone’s settings and update it to the latest version.
Method 2: Clear Old Messages
So, you think you’ve cleared out your voicemail by pressing delete – but have you really? People who get an excessive number of voicemails, or especially long voicemails, might find that their phone says the voicemail inbox is full when they’ve deleted some of their old messages.
However, the thing that catches people out here is whether the messages are properly deleted or not.
In order to delete every trace of the voicemails that you no longer need – thereby freeing up space in your voicemail inbox for more messages – start by heading to your voicemails.
You should then be able to select “deleted messages” somewhere near the bottom edge of the screen, which will subsequently allow you to clear all messages. This will properly wipe the old voicemails from your device so that they aren’t taking up voicemail storage space still.
Method 3: Resetting the Voicemail Inbox
If you think that your iPhone might be registering the voicemail inbox as full when it is not, you may need to reset your voicemail. But how can you reset the voicemail?
The first thing that you will need to do is check whether the voicemail needs to be reset, as this potentially may not be the problem.
To do this, login to voicemail by calling *86 on your mobile (for Verizon services – other operators will have different numbers) and then entering your own voicemail password pin.
If you don’t know your voicemail password pin, don’t worry; finding it out is actually quite easy! Simply call Verizon and they will help you to change the old password to a new one, once they have verified your identity.
Next, after entering the password pin, you need to press 1*** (1 followed by three asterisks). Once you have done so, press the green call button; the phone call will immediately hang up on you, and this should have reset your voicemail inbox.
In the event that this doesn’t seem to solve the problem of your voicemail showing as being full up when it’s not, simply call Verizon and ask them to reset your voicemail inbox for you; after confirming your identity, they should be able to do this relatively easily.
Method 4: Reset the Network Settings
So, you’ve tried resetting the voicemail but still, iPhone says “mailbox is full” even though you deleted all voicemails.
There are still some more things that you can try, and the next thing should be to reset your device’s network settings.
Luckily, this is an easier thing to do than it sounds, and is also less effort than resetting your voicemail inbox above.
To do this, start by heading to your phone’s settings. Select the General tab, and then navigate to Reset.
From here, you should then see an option to reset network settings and your network info should all be reset. This may also help to allow you to access your voicemail inbox again and receive new voicemails.
Be aware, however, that this may also delete your iPhone’s existing network settings, these include things such as WiFi settings and phone passwords.
Method 5: Check the Carrier
Sometimes, the problem isn’t actually to do with your mobile device and is instead a result of the carrier’s mistake. Your carrier is the company that provides you with your phone services, and so is responsible for making sure that you get the voicemails that are sent to you.
If you are concerned that the problem may be the result of the carrier’s services being faulty and not a direct of your mobile device then you may want to check online forums to look for other updates.
Evidently, there are plenty of different ways that you can try to troubleshoot your mobile device if you are not able to receive voicemails.
If the above options don’t solve the problem, though, then the best way to proceed is to directly contact your cellular network provider to see if they can help you to resolve the problem. Since the network provider is directly responsible for your voicemails, they should be able to help you find a way to fix things.