You may encounter different errors on chrome browser when trying to connect to a specific website. Chrome is one of the most popular internet browsers that help users to fetch information from the web easily and quickly.
However, chrome users can encounter an error like ERR_CONNECTION_RESET when browsing a particular webpage. This error occurs when chrome is unable to process your request and load the requested webpage. You will see a screen with a sad face and the message “This site can’t be reached” and a few tips to resolve the error.
What is ERR_CONNECTION_RESET
Usually, the error is fixed automatically and users can access their requested webpage when they try loading it again. You only need to refresh the webpage to fix this error.
If it still appears, you can restart your chrome or shut down the PC and restart it. The error must be resolved. For those who still notice the ERR_CONNECTION_RESET error on chrome browser, continue reading to find the solutions.
1. Check Your Internet Connection
The most common reason for the ERR_CONNECTION_RESET error is a poor internet connection. If you encounter this error while loading a website, check your internet connection. For cable users, check if the cable is disconnected from the PC. Wi-Fi users can also encounter this issue since the Wi-Fi network fluctuates frequently.
You can also check the mobiles or other PCs that use the same network to check internet connection. If there’s a connection issue, it will be resolved once you switch off the computer and restart it.
2. Check Firewall Settings
Did you check the firewall settings? Well, if the ERR_CONNECTION_RESET error isn’t resolved after restarting the chrome browser and PC, you should disable the firewall on your computer and Mac. For Windows 10 users, the following steps can be followed to disable the firewall.
- Press Windows Key and X simultaneously to access the Power User menu. Once the Power User menu opens, navigate to the control panel.
- Here find the “System and Security” option in the control panel. There must be the “Windows Firewall” option here.
- You need to select the “Turn Windows Firewall On or Off” and tap on the “Turn off Windows firewall” option.
Once you have disabled the firewall, the page you requested on the chrome browser will be loaded successfully.
3. Disable Antivirus Program
Sometimes, the antivirus software restricts particular applications that can access the network. If your chrome browser isn’t added on the list of applications allowed to access network, then the ERR_CONNECTION_RESET error is occurring due to the restrictions imposed by your antivirus software. If that’s the case, you must disable the antivirus program to access the webpage on chrome.
If you are using Windows 10, the following steps will help you to disable real-time protection.
- Click on Start > Settings on the desktop
- Find the “Update & Security” section
- A list of options will appear on the sidebar. Click on the “Windows Defender” option and turn off the real-time protection option.
Restart your chrome and load that website again. If the error still shows up on the screen, follow the next step.
4. Reset IP Settings
The ERR_CONNECTION_RESET error can also occur if the user tried to change the IP address while loading a website on the chrome browser. For Windows 10 users, these steps will help you to reset the network adapter.
- Click “Win” and “X” keys together. From the Power User menu, click on the Command Prompt option. On some PCs, the Command Prompt option may not show up on the Power User menu. If that’s the case, you will find its alternate option “Windows PowerShell”. Click and open the command prompt and type or copy-paste the following commands to fix the issue.
Netsh winsock reset Netsh int ip reset Ipconfig /release Ipconfig /renew Ipconfig /flushdns
- Press enter after typing each command. Once you execute this command, shut down your PC and restart it to check if the ERR_CONNECTION_RESET error has resolved.
5. Clear Your Search History
Though it is unlikely that your chrome browsing history is causing the ERR_CONNECTION_RESET error, it is possible. To clear the browser cookies and history, type “chrome://settings/clearBrowserData” in the search bar.
Clear your browsing history and cookies. If the error is caused by the corrupted browser cookies, it should be resolved after this process.
6. Chrome Troubleshooting
The above-listed steps should connect the browser to the requested webpage. However, if the ERR_CONNECTION_RESET error still appears, your last resort is the chrome troubleshooting. This process will remove any setting or malware that is restricting chrome’s access to a particular webpage.
- Open Chrome in Safe Mode
If an extension or malware is restricting your access to a webpage, you will no longer find this error after starting your chrome in a safe mode. Like Windows, the Chrome browser features a safe mode in which the user can process their requests. Now that the chrome is in safe mode, you can access any website since it is operating without extension or settings. You can start chrome in a safe mode manually.
- Chrome Cleanup Tool
As mentioned before, malware and unnecessary ads could be the reason for the ERR_CONNECTION_RESET error. By running the Malware Scanner and Cleanup Tool on the Chrome browser, you can access the requested website by cleaning your browser from unwanted storage.
- Reset Chrome Settings
Just like Windows 10 reset, the Chrome browser can also be reset. When you reset Chrome, it will start fresh. All the memories, cache, cookies, malware, ads, and other data stored in your chrome’s memory will be removed.
However, this will also delete themes, extensions, and other important data. The ERR_CONNECTION_RESET error should be resolved as soon as you reset the chrome setting.
These were the tips to fix ERR_CONNECTION_RESET error on the chrome browser. Most users are able to fix the issue by refreshing the webpage or restarting their chrome. Others get access to the requested page by restarting their PC. If this does not work for you, fret not! The above-listed steps will definitely work.