How to Deactivate/Delete PhonePe Account Permanently

PhonePe, the Flipkart owned UPI (Unified Payments Interface) based payments app founded by Sameer Nigam, Rahul Chari, and Burzin Engineer in December 2015. It is a digital payment system that allows you to send and receive money directly from your linked bank account.

delete phonepe account

As this platform is based on UPI, the only thing you need is to have UPI based bank account and create a UPI ID. Your account details will be automatically retrieved from the bank registered mobile number over a secured network.

There are more than 40+ Indian banks that are live on the UPI platform such as State Bank of India, Axis Bank, ICICI Bank, HDFC Bank, etc. If your bank is not live on the UPI platform, you can’t be allowed to add your account to the PhonePe app.

The best part of the app is you don’t need to load funds into your wallet to mobile recharge or bill payment because money will be directly debited from your linked bank account safely and securely.

PhonePe provides excellent features and services, but sometimes you don’t like the service they offer, or because of some specific issues, you may want to delete or deactivate PhonePe account permanently.

Also, there are so many other reasons you might want to delete PhonePe account permanently, such as you switched to another number or you have created another account.

In this guide, you’ll learn how to delete PhonePe account permanently.

How to Deactivate/Delete PhonePe Account Permanently

1. Delete PhonePe Account from App

  • Open PhonePe and tap on the Question icon.
  • Select My Account and KYC, then PhonePe Account Details.
delete phonepe account
  • Next, select Delete My PhonePe Account.
  • Select the reason and tap Delete/Deactivate button.
delete phonepe account
  • The customer care support team will contact you within 2-3 working days to confirm your request and your account will be deactivated.

2. Delete PhonePe from Official Website

Alternatively, you can also request the PhonePe support team through an Email to delete your account permanently. As the team actively responds to all the emails, you can be sure that they will reach out soon. Within 2-3 days, the support team will respond to your mail with the resolution.

delete phonepe account
  • Scroll down and tap on the Contact Us button.
  • There are different ways to contact support team such as call and email.
delete phonepe account
  • Select your preferred method to contact the support team and type a message.
  • That’s it, your request will proceed within the next 24 hours.


We discussed how to delete your account on PhonePe. When permanently deleting your PhonePe account, you can do it through some methods. Firstly you can use the PhonePe app.

In the second method, you can reach out to the support team of PhonePe through an Email, requesting them to delete your account. If you want fast results, simply make a call on 0124-6789-345 and request them to delete your account permanently. 

We hope that this blog has helped you to gain some insights. If you have any queries, reach out to us in the comments section below.

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Dharmesh Donda

iStaunch is written by Dharmesh Donda, an avid Internet geek, IT professional since 2012. Have been in IT industry for more than a decade, and currently doing management and consulting work have taken a plunge into entrepreneurship.

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